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Fees and Billing

Mesloh Counseling Center charges a fee of $185.00 for a 50-minute individual session, $250 per 85-minute intake and assessment session, and $250 per 90-minute family session.

If you plan to use insurance, this is what will be billed to your insurance provider, while the actual payment is a percentage that's determined by your insurance plan. Fees, co-pays, and deductible balances are due at the time of service, unless other arrangements have been made. Payment can be made by cash or debit/credit card. We currently do not accept checks as payment.

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Mesloh Counseling Center accepts most insurance policies, though this varies by clinician as not all clinicians accept the same insurance policies. If you have insurance through a provider that your selected clinician does not currently accept, you can contact your insurance provider directly to see if we can take payment from them, depending on your plan benefits. We can provide "Super Bills" for those looking to use their out of network benefits. You are responsible for all fees at the time of your appointment and, depending on your plan, a certain percentage of that may be paid to you by your insurance company. Not all plans cover out of network reimbursement, so we encourage you to check with your insurance provider to see if this is a covered service on your plan. 

If you do not have insurance or would prefer to not use your insurance benefits, or if our clinicians do not work with your insurance, we offer a sliding scale fee to those who qualify, or we can provide you with referrals to providers who accept your insurance. 

We use electronic billing through a HIPAA compliant service and submit session charges within the same week of services, with statements for deductibles or co-pays directly to clients once the insurance provider has processed submitted claims. All claim submissions are handled by Mesloh Counseling Center staff. 

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No Surprises Act

As of January 1, 2022, under section 2799B-6 of the Public 

Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a "Good Faith Estimate" of expected charges. 

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.

*You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 

*Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 

*If your receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 

*Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit 

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Hours and Online Scheduling

If you are seeking a first appointment as a new client, please contact our office to first make sure of schedule/availability and other potential issues. 

We are currently in the office Monday through Thursday. The first available session begins at 8am and the last available session begins at 5pm. If seeking regular, recurring sessions, many prefer to have a set weekly or every-other-week day/time and we will do our best to accommodate and arrange a consistent schedule of sessions that fits your needs.

If you are an established client and would like to make an appointment, please use our online (HIPAA compliant) scheduler by clicking on the link to schedule an appointment with your preferred clinician from our "About Us" page, or call the office to schedule. We will send you an email reminder to the email you provide the day before your appointment to confirm your appointment time. 

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Cancellation Policy

There is a 24-hour cancellation policy. If we are not notified of your inability to attend a scheduled appointment 24 hours prior to the appointment, the full session fee will be billed directly to you (insurance companies cannot be billed for missed appointments). 

**Not having received an email reminder for whatever reason will not waive this cancellation fee. The email reminders are an additional courtesy of the online scheduling; however, you are still responsible for managing your appointment times/dates.**

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